Effective Date: November 2, 2025
Last Updated: November 2, 2025
IvanLeads.com ("we," "us," "our," or the "Site") is committed to protecting your privacy. We operate from Ontario, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private-sector privacy law, along with applicable provincial laws and, where relevant, U.S. state laws like the California Consumer Privacy Act (CCPA/CPRA) for California residents.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information ("Personal Information") when you visit our Site, use our services, or interact with our marketing (e.g., emails). By using the Site or providing Personal Information, you consent to our practices as described here. If you do not agree, please do not use the Site.
We follow PIPEDA's 10 Fair Information Principles: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.
1. Personal Information We Collect
We collect only the Personal Information necessary for identified purposes. This includes:
Directly from you: Name, email address, phone number, business details (e.g., company name, role), payment info (via secure processors like Stripe), and marketing preferences when you sign up, purchase products/services, subscribe to emails, or contact us.
Automatically via tools: IP address (anonymized in GA4), device/browser info, usage data (e.g., pages visited, time spent), cookies, and identifiers for analytics and remarketing.
From third parties: Aggregated insights from partners (e.g., email lists) or public sources for targeted marketing, with your consent.
We do not collect sensitive information (e.g., health, financial details beyond basics) unless explicitly required for a service.
Children's Privacy: Our Site is not for children under 18. We do not knowingly collect data from minors.
2. How We Collect Personal Information
Forms and interactions: When you register, purchase, or submit inquiries.
Analytics and tracking: Google Analytics 4 (GA4) tracks site performance (e.g., traffic sources, user behavior) with IP anonymization enabled to protect privacy. We use first-party cookies (e.g., _ga for session tracking).
Remarketing: Google Ads/GA4 remarketing cookies (e.g., _gcl_au) collect data to show tailored ads on Google sites (e.g., based on visited pages). Data is shared with Google LLC (U.S.) under their Data Processing Terms, which include CCPA safeguards.
Emails: When you opt-in for newsletters/promos; we track opens/clicks via tools like Mailchimp for optimization (with consent).
Other tools: Similar analytics (e.g., Hotjar for heatmaps) with opt-out options.
We obtain consent before non-essential collection (e.g., via cookie banner). Essential cookies (for site function) do not require consent.
3. How We Use Personal Information
We use it for legitimate business purposes, limited to what you expect:
Provide/deliver services (e.g., leads, ad tools).
Process payments and manage accounts.
Improve the Site (e.g., GA4 analytics for bug fixes).
Marketing: Send promotional emails (with opt-in); remarket via Google Ads.
Communicate (e.g., support, updates).
Comply with laws (e.g., tax reporting).
Analyze trends (aggregated, anonymized data).
Under PIPEDA, uses are tied to original purposes unless you consent otherwise. For CCPA (CA residents): We do not "sell" or "share" Personal Information (as defined) but may disclose for remarketing—see your rights below.
4. How We Disclose Personal Information
We limit disclosure and require recipients to protect it:
Service providers: Processors like Google (GA4/Ads), Mailchimp (emails), Stripe (payments)—all bound by contracts ensuring PIPEDA/CCPA compliance. Data may transfer to the U.S. under Standard Contractual Clauses.
Business partners: For joint services (e.g., affiliates), with your consent.
Legal requirements: To authorities if required (e.g., subpoenas).
No sales: We do not sell your data.
5. Cookies, Tracking, and Your Choices
We use cookies/technologies for functionality, analytics, and ads:
Essential: Site security/navigation (no consent needed).
Analytics: GA4 for insights (opt-out via browser or tools.google.com).
Remarketing: Google Ads for targeted ads (opt-out at adsettings.google.com or naioptout.org).
A cookie banner prompts consent for non-essential tracking. You can manage preferences anytime. Do Not Track (DNT) signals are honored where possible.
6. Data Storage, Security, and Retention
Storage: Secure Canadian/U.S. servers (e.g., Google Cloud) with encryption (TLS/SSL).
Security: Administrative (access controls), physical (locked facilities), and technical (firewalls, audits) safeguards per PIPEDA Principle 7.
Retention: Only as long as needed (e.g., 2 years for inactive accounts; longer for legal/tax). We securely delete/anonymize afterward.
7. Your Rights Under PIPEDA (and CCPA for CA Residents)
You have rights over your Personal Information:
Access: Request a copy (free, once/year).
Correction: Update inaccurate info.
Withdrawal of Consent: Opt-out of marketing/tracking (e.g., unsubscribe link in emails; contact us).
Deletion: Request erasure (subject to legal holds).
Challenge Compliance: File with our Privacy Officer or the Office of the Privacy Commissioner of Canada (OPC).
CCPA-Specific (CA Residents): Right to know (categories disclosed last 12 months: identifiers, usage data); opt-out of "sales/sharing" (via cookie banner or Do Not Sell My Personal Information link); non-discrimination. We respond within 45 days.
To exercise rights, email privacy@ivanleads.com. We'll verify identity (e.g., via email confirmation).
8. Promotional Emails and CASL Compliance
Emails comply with Canada's Anti-Spam Legislation (CASL):
Sent only with express/implied consent (e.g., opt-in checkbox).
Include sender ID, physical address (Ontario, Canada), and unsubscribe (processed within 10 days).
No spam; you can withdraw consent anytime.
9. International Data Transfers
Data may transfer to the U.S. (e.g., Google) for processing. We ensure equivalent protections via contracts and PIPEDA adequacy decisions.
10. Changes to This Policy
We may update this Policy (e.g., for law changes). We'll notify via email/Site notice (30 days' advance for material changes). Continued use = acceptance.
11. Contact Us
Questions? Contact our Privacy Officer:
Ivan L.
IvanLeads.com
Email: privacy@ivanleads.com
For complaints: Office of the Privacy Commissioner of Canada (priv.gc.ca) or Information and Privacy Commissioner of Ontario (ipc.on.ca).
CCPA Agent (for CA Residents): Same as above.